Welcome to Simple Closet Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our sustainable fashion products.

1. Website Use

1.1 Acceptance of Terms

By accessing and using simpleclosetshop.com, you accept these Terms and Conditions in full. If you disagree, please refrain from using our website.

1.2 User Responsibilities

You agree to:

  • Provide accurate account information
  • Maintain confidentiality of your login details
  • Use the website for lawful purposes only
  • Not attempt to interfere with website security

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our sustainable fashion items including:

  • Macaroni Sweatshirts
  • Coats & Jackets
  • Dresses and Playsuits
  • Shirts & Blouses
  • Footwear and Accessories

Colors may vary slightly due to monitor settings. All measurements are approximate.

2.2 Availability

Products are subject to availability. We may limit quantities and discontinue items at any time.

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We may adjust prices without notice.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately when placing your order.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days. Processing may take longer during peak periods.

4.2 Shipping Options

Standard Shipping (£12.95)
Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch

Free Shipping
Available on orders over £50, shipped via EMS with delivery in 15-25 business days after dispatch

4.3 Delivery Areas

We ship to most regions except some Asian countries and remote locations due to logistical constraints.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. Items must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging where possible

Footwear must show no signs of wear for health and safety reasons.

5.2 Return Process

Contact us at [email protected] with your order details. We’ll provide return instructions within 2 business days.

5.3 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on simpleclosetshop.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws.

7. Liability

7.1 Product Use

We’re not liable for any injury or damage resulting from improper use of our products.

7.2 Website Availability

We strive to keep the website available but aren’t liable for temporary unavailability due to technical issues.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your personal information.

9. Changes to Terms

We may update these Terms periodically. Continued use of the website after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of Scottish courts.

11. Contact Us

For questions about these Terms, please contact our conscious customer care team:

Simple Closet Shop
15 St Enoch Square
Glasgow, GB G1T 6OD
Email: [email protected]